Privacy Policy
Effective Date: 8/16/2026 Last Updated: 8/16/2026
Zura Nail Spa ("Zura Nail Spa," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information, including in connection with our SMS text messaging program for appointment confirmations and reminders.
1. Information We Collect
When you book an appointment, sign up for our services, or opt in to receive text messages from us, we may collect:
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Name
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Phone number
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Email address
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Appointment details (service type, date, time, stylist/technician preference)
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Payment information (processed securely through our payment provider; we do not store full card numbers)
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Any additional information you voluntarily provide (e.g., service preferences, notes for staff)
2. How We Use Your Information
We use your information to:
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Schedule, confirm, and manage your appointments
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Send appointment confirmations and reminders via text message (SMS), email, or phone
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Respond to your questions and provide customer service
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Improve our services and your experience at Zura Nail Spa
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Comply with legal and regulatory obligations
3. SMS / Text Messaging Program
If you provide your mobile phone number and opt in, Zura Nail Spa may send you text messages related to:
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Appointment confirmations
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Appointment reminders
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Rescheduling or cancellation notices
Consent: By providing your phone number at booking (online, by phone, or in person) and opting in, you consent to receive text messages from Zura Nail Spa related to your appointments. Consent to receive text messages is not a condition of purchasing any services.
Message frequency varies based on your appointment activity.
Message and data rates may apply.
Opt-out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will no longer receive text messages from us unless you opt back in.
Help: Reply HELP to any message for assistance, or contact us at [insert phone number] or [insert email address].
No sharing for marketing purposes: Mobile phone numbers and opt-in consent collected for text messaging purposes are not shared with third parties or affiliates for their own marketing or promotional purposes.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
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Service providers who help us operate our business (e.g., appointment scheduling software, payment processors, SMS/text messaging platform providers such as Twilio)
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Legal or regulatory authorities, if required by law
5. Data Retention
We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with legal obligations.
6. Your Choices
You may:
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Opt out of text messages at any time (reply STOP)
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Request access to, correction of, or deletion of your personal information by contacting us at [insert email address]
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Update your contact preferences by contacting our front desk
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our text messaging program, please contact us:
Zura Nail Spa
5400 Goodman Rd, Ste 105, Olive Branch, MS, 38654
662-408-4604